Power BI Workshop: Building Customer Satisfaction and Loyalty Reports

About webinar

In this interactive workshop, you’ll work with a dataset combining customer satisfaction scores, purchase behavior, demographics, and location data to uncover the drivers of customer loyalty and retention.

We’ll walk you through every stage of report creation, from data transformation and DAX calculations to visual storytelling tools. You’ll also learn how to use ZoomCharts Drill Down PRO visuals to create powerful, interactive dashboards optimized for business decisions.

⚠️ This hands-on session is ideal for analysts preparing a report for the Customer Satisfaction and Loyalty Analytics Challenge with Onyx Data & ZoomCharts, and any data professionals aiming to elevate their customer analytics dashboards.

What will you learn?

• • How to analyze & visualize customer satisfaction trends by region and demographic.

  • Best practices for structuring actionable Power BI dashboards with ZoomCharts.

  • How to empower Customer Success and Sales teams with actionable data reports.

  • How to submit a report to the Onyx Data DataDNA & ZoomCharts Mini challenge for Power BI developers.