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This Power BI report uses the Consumer Financial Complaints Dataset and features ZoomCharts Drill Down PRO custom visuals for Power BI. It was submitted to the Onyx Data DataDNA ZoomCharts Mini Challenge in October 2025.
Author Description:
This Power BI project analyzes consumer financial complaints data from the Consumer Financial Protection Bureau (CFPB). The goal is to gain insights into company performance, customer dissatisfaction, and risk levels based on complaint trends, response time, and compensation behavior. The dashboard helps in monitoring complaint distribution, risk assessment, reputation analysis, and response efficiency at both company and regional levels.
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