WEBINAR
Webinar: See Top 5 AI Agent Customer Support Dashboards in Power BI
Discover the Top 5 Power BI dashboards from FP20 Analytics & ZoomCharts Challenge 42. Explore how participants analyzed AI-powered customer support, service quality, customer satisfaction, and operational costs using interactive Power BI reports.
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About webinar
Can AI agents deliver faster and more cost-effective customer support without compromising customer satisfaction?
Join us for the FP20 Analytics & ZoomCharts Power BI Challenge 42 Top 5 Review and Winners Announcement, where we'll showcase the best Power BI reports created for the AI Agent Customer Support challenge.
Participants analyzed 12,000 customer support tickets to uncover how AI automation, human involvement, and support routing decisions influence customer experience and operational performance.
During this live session, we'll:
- Showcase the Top 5 Power BI dashboards submitted to the challenge.
- Explore creative approaches to visualizing AI and human support performance.
- Discover insights into customer satisfaction, ticket resolution, escalations, and support costs.
- Highlight how participants used ZoomCharts Drill Down visuals to build interactive reports and reveal deeper insights.
- Announce the challenge winners and celebrate their achievements.
Get inspired by the Power BI community, discover new dashboard design techniques, and see how data visualization can help organizations make smarter decisions about AI-powered customer support.
Date: November 19, 2026
Time: 1:00–2:00 PM UK time
Date and time
19 Nov, 2026
08:00 AM - EST
Speakers
Aivis Pavlovs, Senior Product Expert | ZoomCharts
Federico Pastor, Power BI Trainer and FP20 Analytics Community Founder
Sign up now
About webinar
Can AI agents deliver faster and more cost-effective customer support without compromising customer satisfaction?
Join us for the FP20 Analytics & ZoomCharts Power BI Challenge 42 Top 5 Review and Winners Announcement, where we'll showcase the best Power BI reports created for the AI Agent Customer Support challenge.
Participants analyzed 12,000 customer support tickets to uncover how AI automation, human involvement, and support routing decisions influence customer experience and operational performance.
During this live session, we'll:
- Showcase the Top 5 Power BI dashboards submitted to the challenge.
- Explore creative approaches to visualizing AI and human support performance.
- Discover insights into customer satisfaction, ticket resolution, escalations, and support costs.
- Highlight how participants used ZoomCharts Drill Down visuals to build interactive reports and reveal deeper insights.
- Announce the challenge winners and celebrate their achievements.
Get inspired by the Power BI community, discover new dashboard design techniques, and see how data visualization can help organizations make smarter decisions about AI-powered customer support.
Date: November 19, 2026
Time: 1:00–2:00 PM UK time
Date and time
19 Nov, 2026
08:00 AM - EST
Speakers
Aivis Pavlovs, Senior Product Expert | ZoomCharts
Federico Pastor, Power BI Trainer and FP20 Analytics Community Founder
