Consumer Financial Complaints Analysis

Summary

This Power BI report uses the Consumer Financial Complaints Dataset and features ZoomCharts Drill Down PRO custom visuals for Power BI. It was submitted to the Onyx Data DataDNA ZoomCharts Mini Challenge in October 2025.

Author Description:

This report analyzes consumer financial complaints across the U.S. using data from the Consumer Financial Protection Bureau (CFPB) to uncover key trends and company performance. It highlights when and where complaints occur most, how companies of different sizes and reputations respond, and how complaints are ultimately resolved. Through metrics like response time, timeliness, and resolution type, the report provides a clear picture of consumer experiences and company accountability in the financial sector.