Summary

Created by Prathamesh Sawant, this customer feedback analysis dashboard is a Power BI example for exploring customer feedback data. It helps users compare the available review information and identify patterns that may support customer experience decisions.

Key Insights of the Customer Review & Feedback Analysis Dashboard

The dashboard organizes customer reviews into an interactive analytics experience. It provides a structure for exploring:

• Customer review overview: a summary of the feedback included in the dataset
• Feedback patterns: recurring differences and trends within the available review data
• Segment comparisons: customer feedback across the categories and dimensions provided
• Customer experience analysis: areas that may require further investigation or improvement

Connected Power BI visuals make it easier to compare review data and examine customer feedback from different perspectives.

How to Use This Customer Review & Feedback Analysis Dashboard

Select active chart elements or filters to narrow the customer review data. Compare the resulting views to investigate feedback patterns across the dimensions available in the dashboard.

Download the .pbix file to examine the dashboard structure, calculations, and visual configuration. Open it in Power BI Desktop and adapt the analysis to your own customer feedback data.