Tech Support Analysis

Report Author: Iris Mejuto Crego


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Report submitted for Onyx Data DataDNA ZoomCharts Mini Challenge, May 2024. The report was built based on Tech Support Analysis dataset and includes ZoomCharts custom Drill Down PRO visuals for Power BI. 

Author's description:
This report provides a comprehensive analysis of technical support performance, including ticket volume trends, SLA adherence, and customer satisfaction. It features interactive ZoomCharts visuals for detailed exploration of support data.

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